What if my pharmacy does not have my medication in stock?
Refills from retail pharmacies can take up to 48 hours. Refills for compounding medication can take up to five (5) business days.
Do you handle prior authorizations?
Are monthly follow-ups required for controlled substances?
Yes. monthly follow-ups are required for controlled substances until the patient is stable on that specific medication or protocol.
How do I pay for medication or my labs?
Medications and labs will be run through your insurance provider. Most labs / HRT medications are covered by insurance.
How long are initial consultations?
How long do refills take?
If your pharmacy does not have your medication in stock, please contact the pharmacy directly and request that they transfer your prescription to another pharmacy of your choice.
This allows you to choose a pharmacy with the medication available without requiring a new prescription. Transfer availability may vary depending on the medication and pharmacy regulations.
Diana Cary Health does not complete prior authorizations. Patients are responsible for working with their insurance company and pharmacy regarding medication coverage and authorization requirements.
If a medication requires prior authorization, you may need to contact your insurance company or pharmacy to determine coverage and available alternatives
All initial consultations are 60 minutes long.